Notice of Privacy

Privacy Notice

In accordance with Articles 15 and 16 of the Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares), we inform you that the personal data you provide will be used by Casilda Mut Sociedad Anónima Promotora de Inversión de Capital Variable ("Casilda Mut"), owner of the registered trademark Casilda Mut®, located at Real de Guadalupe No. 15 D, Colonia Centro, C.P. 29200, San Cristóbal de las Casas, Chiapas. Your data will be used to carry out activities necessary to provide our products and services, such as processing purchases, returns, invoicing, and sending promotions or discounts.

No sensitive personal data will be collected or processed for these purposes.

Secondary Purposes

If you do not object, your personal data may also be used for secondary purposes, such as offering goods and services tailored to your interests. If you do not wish for your data to be used for these purposes, please inform the representative assisting you. You may also change your decision at any time.

Data Transfer

To fulfill the necessary purposes outlined in this notice and comply with legal requirements, Casilda Mut will only transfer your data in cases permitted by law.

ARCO Rights

You or your legal representative may exercise your ARCO rights (Access, Rectification, Cancellation, or Opposition) or limit the use or disclosure of your data by contacting us via email at info@casildamut.com.mx.

Privacy Notice Updates

Any changes to this notice will be communicated via email and published on our website: www.casildamut.com.mx.

By accessing www.casildamut.com.mx, you consent to the use of your personal data in accordance with this privacy notice.

Last Updated: May 2023


Data Protection

Registered users of Casilda Mut through the website www.casildamut.com.mx ("the Site") agree to navigate and use the Site in good faith and under their own responsibility. By completing any form on the Site or sending an email to any of our addresses, you accept this privacy policy and authorize Casilda Mut to use and process your personal data for purposes related to the Site.

Use of Data

The personal data collected will be used to:

  • Send promotional emails
  • Process purchases and ensure their delivery
  • Offer access to promotions and personalized services

Data requested may include: full name, email, phone number, address, and payment information (credit/debit card or other chosen payment methods).

Cookies

The Site uses cookies to enhance user experience. These cookies are automatically installed but do not store personal information.

Confidentiality and Security

Casilda Mut is committed to protecting the information you provide, using it solely for the stated purposes. Your data will not be shared with third parties unless explicitly authorized or legally required, such as in compliance with a court order.

In special cases, Casilda Mut may disclose account information to identify, locate, or take legal action against individuals violating our terms of service or causing harm to Casilda Mut, its users, or others.

User Responsibilities

  • Users must ensure the accuracy and validity of the data they provide.
  • Updating personal information is the sole responsibility of the user.
  • Casilda Mut is not liable for inaccurate user-provided data.

Security Measures

Casilda Mut employs industry-standard security measures to protect your data from unauthorized access or misuse. However, the inherent risks of transmitting data over the internet mean absolute security cannot be guaranteed. Once data is received, all reasonable measures will be taken to safeguard it.

By accepting this policy, you acknowledge and accept the risks of unauthorized access by third parties beyond Casilda Mut's control.